IT47724: PROTECT STGPOOL TYPE=LOCAL PROCESS HANGING AFTER UPGRADE TO 8.1.25.000 SERVER VERSION

8.1.27.000-IBM-SPSRV-WindowsX64-162
8.1.27.000-IBM-SPSRV-Linuxx86_64-162
8.1.27.000-IBM-SPSRV-Linuxs390x-162
8.1.27.000-IBM-SPSRV-Linuxppc64le-162
8.1.27.000-IBM-SPSRV-AIX-162

APAR status

• Closed as program error.

Error description

• On the IBM Storage Protect server 8.1.25.000 version, the
  PROTECT STGPOOL TYPE=LOCAL server command may hang
  indefinitely.
  The QUERY PROCESS server command, run time by time during
  process execution,  will show no progress in the statistics
  reporting them all equal to zero (except for the Elapsed time).
  ie. 123   Protect Stgpool             Protecting storage pool
  PRIMARYPOOL on server SERVER1 to COPY_STGPOOL.
  
                                                          Protect
  process phase: PROTECTING. Extents protected: 0 of 0. Extents
  failed to protect: 0.
  
                                                          Amount
  protected: 0 bytes of 0 bytes. Amount failed to protect: 0
  bytes. Extents deleted: 0 of 0.
  
                                                          Extents
  failed to delete: 0. Extents moved: 0 of 0. Extents failed to
  move: 0.
  
                                                          Amount
  moved: 0 bytes of 0 bytes. Amount failed to move: 0 bytes.
  
                                                          Elapsed
  time: 0 Days, 3 Hours, 18 Minutes.
  
  
  |MDVREGR 8.1.25.000-5698ISMSV|
  
  
  IBM Storage Protect Versions Affected:
  
  IBM Storage Protect Server at 8.1.25.000 on all supported
  platforms
  

Local fix

• The SDLOCALPROTNEWBATCHNDCHUNKSSQL server option can be
  dynamically set to FALSE to bypass the problem.
  Run the following server command using the Administrative
  Command Line (dsmadmc) to adjust it:
  
  SETOPT SDLOCALPROTNEWBATCHNDCHUNKSSQL FALSE
  
  
  Then start the PROTECT STGPOOLTYPE=LOCAL process as usual.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Storage Protect server users.                        *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• Apply fixing level when available. This problem is currently
  projected to be fixed in level 8.1.27. Note that this is subject
  to change at the discretion of IBM.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels