IT47723: STORAGE SYSTEM NODES SHOWN IN STORAGE INSIGHTS WITH INCORRECT OFFLINE STATUS

APAR status

• Closed as program error.

Error description

• Storage system nodes were taken offline temporarily for an
  upgrade and are now back online. However, Storage Insights still
  shows the node as being offline even though it is online.  It
  was not updated to online until a later scheduled daily probe
  eventually corrected it.
  Other internal resources for the storage system might experience
  the same issue and not show changes accurately until the
  scheduled probe occurs.
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users monitoring storage system via     *
  * Call Home with Cloud services                                *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Storage system nodes were taken offline temporarily for an   *
  * upgrade and are now back online. However, Storage Insights   *
  * still                                                        *
  * shows the node as being offline even though it is online.    *
  * It                                                           *
  * was not updated to online until a later scheduled daily      *
  * probe                                                        *
  * eventually corrected it.                                     *
  * Other internal resources for the storage system might        *
  * experience                                                   *
  * the same issue and not show changes accurately until the     *
  * scheduled probe occurs.                                      *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 1Q26   [ 54X-IBM-SI ]
  ( release target 1Q 2026 / March )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels