IBM Support

IT47640: DELETE STORAGE POOL CAN GENERATE A LOT OF ANR9999D_2513553707 ERRORS

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • Lots of ANR9999D_2513553707 error messages can be seen in the
    server activity log after
    DELETE STGPOOL command is issued. This can happen during a small
    timeframe when the server
    is checking whether the migration of that pool needs to be run.
    
    This APAR applies when the following is seen:
    1) In the server activity log:
    ANR9999D_2513553707 ssIsPoolConverting(sspool.c:8700)
    Thread<216>: Pool id XYZ not found. (PROCESS: 1234)
    ANR9999D Thread<216> issued message 9999 from: (PROCESS: 1234)
    ANR9999D Thread<216>         0x1488520
    /opt/tivoli/tsm/server/bin/dsmserv(OutDiagToCons+0xb0) (PROCESS:
    1234)
    ANR9999D Thread<216>         0x1490a40
    /opt/tivoli/tsm/server/bin/dsmserv(outDiagfExt+0x1f0) (PROCESS:
    1234)
    ANR9999D Thread<216>         0x1374d94
    /opt/tivoli/tsm/server/bin/dsmserv(ssIsPoolConverting+0xf4)
    (PROCESS: 1234)
    ANR9999D Thread<216>          0x8beef9
    /opt/tivoli/tsm/server/bin/dsmserv(CheckMigration+0x309)
    (PROCESS: 1234)
    ANR9999D Thread<216>          0x8c1954
    /opt/tivoli/tsm/server/bin/dsmserv(AfMigrationAgent+0x184)
    (PROCESS: 1234)
    ANR9999D Thread<216>         0x152dc83
    /opt/tivoli/tsm/server/bin/dsmserv(StartThread+0x93) (PROCESS:
    1234)
    
    2) SHOW THREADS output shows the operation is waiting for
    migrDone and there is no migration operation happening:
    Thread 229792, Parent 229791: SmAdminCommandThread, Storage
    106048, AllocCnt 42 HighWaterAmt 106048
    tid=23444040009472, ptid=23444113192704, det=0, zomb=0, join=0,
    result=0, sess=0, procToken=0, sessToken=84351
    lwp=69602
    Stack traces are disabled by option.
    Awaiting cond poolP->migrDone (0x0x2825010), using mutex
    BFV->mutex (0x0x28b2900), at afutil.c(1400) Thread context:
    COMMAND: DELETE STGPOOL
    COMMMETHOD: SSL
    PORT: server1.net[XX.XXX.XX.XX]:46750
    SESSION: XXXXXX
    HOSTADDR: server1.net
    THREAD_TYPE: SESSION
    SESSION_TYPE: ADMIN
    HOSTPORT: 2205
    ADMIN_NAME: ADMIN
    
    If both conditions above are met then APAR applies.
    
    IBM Storage Protect Versions Affected:
    
    IBM Storage Protect Server V8.1.0 and higher
    
    Additional Keywords:
    
    TS017700506, TSM, Storage Protect, delete stgpool, migration
    

Local fix

  • Restart IBM Storage Protect server.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All IBM Storage Protect server users with storage pools.     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in levels 8.2.0. Note that this is     *
    * subject to change at the discretion of IBM.                  *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Platforms fixed:  AIX, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT47640

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    81L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2025-02-04

  • Closed date

    2025-10-03

  • Last modified date

    2025-10-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81L"}]

Document Information

Modified date:
03 October 2025