IT47599: IBM STORAGE INSIGHTS IS DISPLAYING FALSE ALERTS FOR DELETED VOLUMES ON SVC DEVICES.

APAR status

• Closed as program error.

Error description

• Storage Insights triggers a Deleted Volume alert for SVC
  devices, even when the volumes haven't actually been deleted..
  This issue can be seen on devices which are being monitored via
  Call Home and data collector.
  When users check the volume associated with the alert over the
  storage device, they find that the volume is neither affected
  nor deleted. These alerts are false positives.
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users monitoring SVC devices            *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Storage Insights triggers a Deleted Volume alert for SVC     *
  * devices, even when the volumes haven't actually been         *
  * deleted.                                                     *
  *                                                              *
  * This issue can be seen on devices which are being            *
  * monitored via Call Home or Data Collector.                   *
  *                                                              *
  * When users check the volume associated with the alert        *
  * over the storage device, they find that the volume is        *
  * neither                                                      *
  * affected nor deleted. These alerts are false positives.      *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 1Q25   [ 54X-IBM-SI ]
  ( release target 1Q 2025 / March )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels