IBM Support

IT47585: UPON APPLIANCE RESTART ALL PENDING JOB SCHEDULES ARE UNEXPECTEDLY STARTED CONCURRENTLY

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APAR status

  • Closed as program error.

Error description

  • The IBM Storage Protect Plus appliance will start all pending
    
    scheduled jobs at the same time upon restart.
    This is not much noticeable when just rebooting the appliance
    but can be a problem if the appliance is restarted after several
    
    
    hours or days and for example hourly Microsoft SQL log backups
    
    are scheduled.
    In that example, if restarting 10 hours after power down,
    
    10 similar log backup jobs for the same SQL instance will start
    
    
    at the same time when only one such job would be necessary.
    
    
    IBM Storage Protect Plus Versions Affected:
    IBM Storage Protect Plus 10.1.x
    
    Additional Keywords: SPP, SPPLUS, TS017860472
    

Local fix

  • Before stopping the appliance, pause all schedules.
    After restart, resume schedules in a staged manner.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus 10.1.16 and later                  *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * This problem is currently projected to be fixed in IBM       *
    * Spectrum Protect Plus level 10.1.17.2. Note that this is     *
    * subject to change at the discretion of IBM.                  *
    * Problem Description: See Error Description                   *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The user will not facing SPP hang  issue which happens due to
    queue messaging.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT47585

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A1R

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2025-01-24

  • Closed date

    2025-06-24

  • Last modified date

    2025-06-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A1R","Line of Business":{"code":"LOB69","label":"Storage TPS"}}]

Document Information

Modified date:
24 June 2025