IT47489: PERFORMANCE MONITOR IS FAILING FOR SPECTRUM VIRTUALIZE DEVICES IN STORAGE INSIGHTS POST DECEMBER 31ST 2024 MIDNIGHT.

APAR status

• Closed as program error.

Error description

• Performance Monitor is failing for Storage Virtualize systems
  (IBM Storage FlashSystem and IBM SAN Volume Controller) in
  Storage Insights/Spectrum Control post December 31st 2024
  midnight. Performance Monitoring status showing failed or
  "Device not providing valid performance data".
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users monitoring Storage Virtualize     *
  * devices using data collectors or Call Home with Cloud        *
  * services                                                     *
  *                                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Performance Monitor is failing for Storage Virtualize        *
  * systems                                                      *
  * in Storage Insights after December 31st 2024 midnight.       *
  * Performance Monitoring status showing failed or              *
  * "Device not providing valid performance data".               *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Ensure all of your Storage Insights data collectors are      *
  * upgraded to the latest version: Build 20250101-0914          *
  ****************************************************************
  

Problem conclusion

• Due to the critical nature of the problem, this APAR fix
  was immediately deployed to IBM Cloud, instead of
  awaiting a future release.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels