IT47339: EXPORTED PERFORMANCE DATA HAS MISSING SAMPLES WHEREAS STORAGE INSIGHTS PERFORMANCE VIEW DOES NOT

APAR status

• Closed as program error.

Error description

• Performance export of monitored storage device is
  not showing the full data. Below steps to be performed to
  recreate the issue
  1) From the system dashboard, go to Actions > Export Performance
  
  Data > select the 1 week period and then download the created
  zip file
  2) Unzip the collections and review any of the 8 csv files
  (pools, mdisks, nodes, etc.) and check if there is any sample
  duration that is significantly different than the default 300s
  (5min) interval
  3)However in the performance monitoring section of the Storage
  Insights UI, there is no gap
  for the specific time interval
  

Local fix

• NA
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users exporting performance data        *
  *                                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * In Storage Insights, the performance export of monitored     *
  * storage device is not showing the full data. Below steps to  *
  * be performed to recreate the issue                           *
  *                                                              *
  * 1) From the system dashboard, go to Actions >                *
  * Export Performance Data > select the 1 week period and       *
  * then download the created zip file                           *
  *                                                              *
  * 2) Unzip the collections and review any of the CSV files     *
  * (pools, mdisks, nodes, etc.) and check if there is any       *
  * sample duration that is significantly different than the     *
  * default 300s (5min) interval                                 *
  *                                                              *
  * 3) However in the performance monitoring section of the      *
  * Storage Insights UI, there is no gap for the specific time   *
  * interval                                                     *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 1Q25   [ 54X-IBM-SI ]
  ( release target 1Q 2025 / March )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels