IBM Support

IT47219: PCOMM V15.0.2 (64BIT) - REMOVES MSVCR100.DLL AND MSVCP100.DLL AFTER UNINSTALLATION

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APAR status

  • Closed as program error.

Error description

  • User noticed that the PCOMM v15.0.2 uninstall process removes
the following DLL files (MSVCR100 and MSVCP100), which is used
by many other applications, causing it to fail.

Local fix

  • 



Problem summary


    

  • Here are the steps to reproduce the problem,

1. Install VC++ 2010 32bit on a machine where PCOMM v1408 32bit
full already installed. Link:
https://www.microsoft.com/en-us/download/details.aspx?id=26999

2. Check SystemFolder.
3. It is seen that msvcr100.dll and msvcp100.dll are present.
4. Uninstall PCOMM v1408 32bit full.
5. Dll files are removed.
6. Expected result is, those two files should not get removed,
as they are dependent files for other applications.

    



Problem conclusion


    

  • Code changes have been made to keep those two files even after
the uninstallation of PCOMM v1408 32bit full build.

Note:

SystemFolder is denoted by following scenarios:
1. PCOMM 32bit and OS 32bit, SystemFolder=C:\Windows\system32
2. PCOMM 32bit and OS 64bit, SystemFolder=C:\Windows\SysWOW64

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT47219
    • 

  • Reported component name
    PCOMM COMBO-ENG
    • 

  • Reported component ID
    5639I7000
    • 

  • Reported release
    F00
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2024-11-11
    • 

  • Closed date
    2025-07-10
    • 

  • Last modified date
    2025-07-10
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    PCOMM COMBO-ENG
    • 

  • Fixed component ID
    5639I7000
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSEQ5Y","label":"Personal Communications"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"F00","Line of Business":{"code":"LOB70","label":"Z TPS"}}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            11 July 2025
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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