Direct links to fixes
APAR status
Closed as program error.
Error description
When a S3 client (e.g. IBM Storage Protect Plus) is doing a S3 call 'ListObjects', the Object Agent logs the following error and the ListObjects fails. The Object Agent protect.log logs following error when the issue is seen: <date> INFO -> Entry at s3_list.go ListObjectsV1:147. {"requestID": "7W79PGYQ20", "class": "entry", "bucket": "<bucket>", "prefix": "spp_archive_metadata/<volume>/volume-", "marker": "", "delimiter": "/", "maxKeys": 1000} <date> INFO -> Entry at client.go GetFilespace:1357. {"requestID": "7W79PGYQ20", "class": "entry", "fsName": "<bucket>"} <date> INFO Current session count ceiling. {"class": "pooling", "ceiling": 2, "tracking": "SSFWI"} <date> INFO <- Exit at client.go GetFilespace:1379. {"requestID": "7W79PGYQ20", "class": "exit"} <date> INFO <- Exit at panic.go gopanic:884. {"requestID": "7W79PGYQ20", "class": "exit", "result": {"IsTrun cated":false,"NextMarker":"","Objects":null,"Prefixes":["spp_ar chive_metadata/<volume>/volume-spp_archive/","spp_archive_metad ata/<volume>/volume-spp_archive_metadata/"]}} <date> INFO Incoming session recycle. {"requestID": "7W79PGYQ20", "class": "pooling", "tracking": "SSFWI"} <date> INFO Worker received recycle. {"class": "pooling", "session": {"node": "SPP_OBJECT", "endpoint": "<SP server>", "id": "3LK7WP", "requests": 8, "requestId": "7W79PGYQ20"}, "tracking": "SSFWI"} <date> INFO http: panic serving <SP server>: runtime error: slice bounds out of range [22:0] goroutine 8973 [running]: net/http.(*conn).serve.func1() /usr/local/go1.19.8/src/net/http/server.go:1850 +0xbf panic({0x17bbf40, 0xc000122210}) /usr/local/go1.19.8/src/runtime/panic.go:890 +0x262 github.ibm.com/Spectrum-Protect/protect-api/api.objInfoWrapper. parse({{0x0,0x0, 0x0, 0x0, 0x0, 0x0, 0x0, 0x0, 0x0, 0x0, ...}, . /extracts/8.1.19.000/srv_git/src/github.ibm.com/Spectrum -Protect/protect-api/api/verb_ingest.go:151+0x194 github.ibm.com/Spectrum-Protect/protect-api/api.newObjInfoFromS tr(...) /extracts/8.1.19.000/srv_git/src/github.ibm.com/Sp -Protect/protect-api/api/verb_ingest.go:188 github.ibm.com/Spectrum-Protect/protect-api/api.(*Session).List ObjectsV1(0xc0000a77c0,{0x1a43108, 0xc000701140}, {0xc0004ca005, 0x3d}, {0x0, 0x0}, {0xc0011a824d, ...}, ...) /extracts/8.1.19.000/srv_git/src/github.ibm.com/Spectrum -Protect/protect-api/api/s3_list.go:207+0xd18 github.com/minio/minio/cmd/gateway/protect.(*protectObjects).Li stObjects(0x3d?,{0x1a43108?, 0xc000701050?}, {0xc0004ca005, 0x16 {0xc0003b0e00, 0x3d}, {0x0, 0x0}, {0xc0011a824d, ...}, ...) /extracts/8.1.19.000/srv_git/src/github.com/minio/minio/ cmd/gateway/protect/gateway-protect.go:346+0x3b9 github.com/minio/minio/cmd.objectAPIHandlers.ListObjectsV1Handl er({0x18ddec0?,0x18ddeb8?}, {0x1a409f8, 0xc000108240}, 0xc00078a /extracts/8.1.19.000/srv_git/src/github.com/minio/minio/ cmd/bucket-handlers-listobjects.go:166+0x30c net/http.HandlerFunc.ServeHTTP(0xc00078a200?, {0x1a409f8?, 0xc000108240?}, 0x12f5eec0a28?) | MDVREGR 8.1.23.000 5698ISMSV | IBM Storage Protect Versions Affected: IBM Storage Protect Server 8.1.23.000 on all supported platforms Additional Keywords: Object Agent, SPP, TS016906864
Local fix
n/a
Problem summary
**************************************************************** * USERS AFFECTED: * * All IBM Storage Protect server users on AIX, Windows and * * Linux * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
This problem was fixed for s3 panic Platforms fixed: AIX, Linux, and Windows
Temporary fix
Comments
APAR Information
APAR number
IT46934
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
81W
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2024-09-20
Closed date
2024-10-01
Last modified date
2024-10-01
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81W"}]
Document Information
Modified date:
14 December 2024