IT46881: OBJECT AGENTS DISPLAYED IN THE SERVER MAIN PANEL ONLY

8.1.25.000-IBM-SPOC-LinuxPPC64le
8.1.25.000-IBM-SPSRV-WindowsX64-340
8.1.25.000-IBM-SPOC-WindowsX64
8.1.25.000-IBM-SPOC-Linuxx86_64
8.1.25.000-IBM-SPOC-Linuxs390x
8.1.25.000-IBM-SPOC-AIX
8.1.25.000-IBM-SPSRV-Linuxx86_64-340
8.1.25.000-IBM-SPSRV-Linuxs390x-340
8.1.25.000-IBM-SPSRV-Linuxppc64le-340
8.1.25.000-IBM-SPSRV-AIX-340

APAR status

• Closed as program error.

Error description

• The IBM Storage Protect Operations Center correctly displays any
  configured object agent in Object Agent column on the Server
  main panel but reports no configured Object Agent in the Object
  Agent section of the server detail panel.
  The problem is seen when the HLA (High-level Address) value
  defined in the object agent server definition is different from
  the address for the IBM Storage Protect server itself as seen
  with the query status command.
  
  
  
  IBM Spectrum Protect Versions Affected:
  
  All IBM storage Protect Server at 8.1.7.000 and later on all
  supported platforms
  

Local fix

• Create the new Object Agent server definition or update the
  existing one to have the HLA parameter set to the same value as
  the IBM storage Protect server address as displayed with the
  query status command.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Storage Protect server users                         *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• This problem was fixed Affected platforms: AIX, Linux, and
  Windows.
  Recommendation:
  Apply fixing level when available. This problem is currently
  projected to be fixed in level 8.1.25. Note that this is subject
  to change at the discretion of IBM
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM OPERATIONS

• Fixed component ID

  5608E01UI

Applicable component levels