IT46638: STORAGE INSIGHTS IS SENDING VOLUME DELETED ALERTS FOR STORAGE VIRTUALIZE VOLUMES THAT WERE NOT DELETED.

APAR status

• Closed as program error.

Error description

• After the Storage Insights update deployed on 30 July 2024 and
  31 July 2024, Storage Insights is sending volume deleted alerts
  for Storage Virtualize volumes that were not deleted. These are
  considered false alerts and have been observed in high
  quantities when they occur.  This affects some but not all
  Storage Virtualize systems.
  
  When viewing the number of volumes associated with a storage
  system in the Resources > Block storage view, affected storage
  systems are displaying a negative number of volumes.  This is
  different than the number of volumes you see when drilling into
  the storage system for details.
  
  MDVREGR APAR IT44674
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users monitoring Storage Virtualize     *
  * devices                                                      *
  *                                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * After the Storage Insights update deployed on July           *
  * 30-31 2024, Storage Insights is sending volume deleted       *
  * alerts for Storage Virtualize volumes that were not deleted. *
  *                                                              *
  * These are considered false alerts and have been observed     *
  * in high quantities when they occur.  This affects some but   *
  * not all Storage Virtualize systems.                          *
  *                                                              *
  * When viewing the number of volumes associated with a         *
  * storage system in the Resources > Block storage view,        *
  * affected storage systems are displaying a negative number    *
  * of volumes.  This is different than the number of volumes    *
  * you                                                          *
  * see when drilling into the storage system for details.       *
  *                                                              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following release:
  
  IBM Storage Insights 3Q24   [ 54X-IBM-SI ]
  ( release 3Q 2024 / August 5 )
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels