IT46514: STORAGE SYSTEM CONDITION DISCREPANCY WHEN INTERNAL COMPONENTS ARE ALL GREEN/NORMAL

APAR status

• Closed as program error.

Error description

• All sections, components and services are green and online,
  nothing reported as degraded. The storage system condition is
  displayed as error/red or warning/orange when the component
  health status for internal resources remains normal/green. The
  condition value for a high level storage system should match the
  most severe status of its internal resources.
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users viewing details of monitored      *
  * storage devices                                              *
  *                                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * In Storage Insights, the device's components and services    *
  * are                                                          *
  * green and online, nothing reported as degraded. However, the *
  *                                                              *
  * storage system condition is displayed as error/red or        *
  * warning/orange when the component health status for internal *
  *                                                              *
  * resources remains normal/green.                              *
  * The high-level storage condition of a system should match    *
  * the                                                          *
  * most severe status of its internal resources.                *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 4Q24   [ 54X-IBM-SI ]
  ( release target 4Q 2024 / December )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels