APAR status
Closed as program error.
Error description
After installing or upgrading to IBM Storage Protect Backup-Archive Client 8.1.23 on Ubuntu, the client acceptor daemon (dsmcad) can not be started using the systemd initialization service. Starting dsmcad results in messages like below Job for dsmcad.service failed because of unavailable resources or another system error. See "systemctl status dsmcad.service" and "journalctl -xeu dsmcad.service" for details. The client acceptor daemon (dsmcad) fails to start because the file /opt/tivoli/tsm/client/ba/bin/dsmcad.lang does not exist. This file is referenced in the systemd initialization service file "/etc/systemd/system/dsmcad.service" EnvironmentFile=/opt/tivoli/tsm/client/ba/bin/dsmcad.lang Additional Keywords: TS016499055 ubuntu dsmcad IBM Storage Protect Versions Affected: IBM Storage Protect Backup-Archive Client 8.1.23 on Ubuntu
Local fix
Create the file "/opt/tivoli/tsm/client/ba/bin/dsmcad.lang" manually and add the following 2 lines: LANG=en_US LC_ALL=en_US
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Storage Protect Backup-Archive Client 8.1.23 for Ubuntu * * Linux x86_64 client and Ubuntu Linux on Power System * * platforms * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in the IBM Spectrum Protect * * backup-archive client 8.1.24. Note: This information is * * subject to change at the discretion of IBM. * ****************************************************************
Problem conclusion
After applying fix in Backup-Archive Client, dsmcad.service will start successfully without showing any error.
Temporary fix
Comments
APAR Information
APAR number
IT46420
Reported component name
TSM CLIENT
Reported component ID
5698ISMCL
Reported release
81L
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2024-06-26
Closed date
2024-08-29
Last modified date
2024-08-29
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM CLIENT
Fixed component ID
5698ISMCL
Applicable component levels
[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81L"}]
Document Information
Modified date:
29 August 2024