IT46377: VIRTUAL DISK CONFIGURED FOR IBM HYPERSWAP SHOWING INCORRECT STATUS AS OFFLINE AND RED INSTEAD OF OFFLINE AND GREEN

APAR status

• Closed as program error.

Error description

• In Storage Insights, we are considering volumes with function
  with aux and ha_type, hyper-swap to show volumes offline Green
  instead offline red status, when the volume is in offline state.
  However sometimes for some volumes ,status is offline and the
  function is master. Storage Insights incorrectly marks those
  volume status as offline and red.
  Below is snippet of the lvdisk data from the service logs:-
  # svcinfo lsvdisk
  id,213
  name,XXX
  status,offline
  volume_id,212
  volume_name,XXXX
  function,master
  ha_type,hyperswap
  site_name,site_A
  name,XXX
  status,online
  volume_id,212
  volume_name,XXXX
  function,aux_change
  ha_type,hyperswap
  site_name,site_B
  

Local fix

• NA
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users monitoring hyper-swap volumes     *
  *                                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * In Storage Insights, the volumes with function of            *
  * aux and ha_type, hyper-swap show volumes as                  *
  * offline Green instead offline Red status -- this             *
  * occurs when the volume is in offline state.                  *
  *                                                              *
  * However sometimes for some volumes the                       *
  * status is offline and the function is master.                *
  * Storage Insights incorrectly marks those volume              *
  * status as offline and red.                                   *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 3Q24   [ 54X-IBM-SI ]
  ( release target 3Q 2024 / July )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels