Direct links to fixes
APAR status
Closed as program error.
Error description
dsmicfgx when run on Windows cluster is using the old product name (IBM Spectrum Protect) when creating the cluster resource. dsmicfgx.trc has: com.tivoli.dsm.ServerConfig.WinClusterNode.createTsmResource(): resName: IBM Spectrum Protect XXXXX Group Server The local Windows service created by dsmicfgx uses IBM Storage Protect, dsmicfgx.trc has: com.tivoli.dsm.ConfigWizard.DoFormatPanel.signalEvent(): Setting cluster_summary IA variable to: C:\Windows\system32\sc.exe create IBM Storage Protect XXXXX... The mismatch of names means the Windows Cluster Manager tries to start the IBM Spectrum Protect Server service, which does not exist. IBM Storage Protect Versions Affected: IBM Storage Protect v8.1.19 and higher on Windows
Local fix
Manually update the Windows Cluster Resource name to match the Windows service name using the Windows Cluster Manager.
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Storage Protect v8.1.19 and higher on Windows * **************************************************************** * PROBLEM DESCRIPTION: * * see the error description * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
Changed the variable of product name
Temporary fix
Comments
APAR Information
APAR number
IT46329
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
81W
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2024-06-10
Closed date
2024-08-05
Last modified date
2024-08-05
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81W"}]
Document Information
Modified date:
27 September 2024