APAR status
Closed as program error.
Error description
Navigating through mailboxes from download/upload sections shows error on myfg UI "An unexpected error has occurred. Please try again" Error occurs only when mailboxes are 2 (or more) levels deep under partner's root mailbox.
Local fix
STRRTC - B2BISFG-69078 MRC/MRC Circumvention: Use myfilegateway or do not nest mailboxes.
Problem summary
Users Affected: All users Problem Description: Navigating through mailboxes from the download/upload sections shows an error on myfg UI: "An unexpected error has occurred. Please try again" Error occurs only when mailboxes are two (or more) levels deep under the partner's root mailbox. Platforms Affected: All platforms
Problem conclusion
Resolution Summary: Myfilegateway 2.0 client was updated to properly check the status of mailbox monitoring. Delivered in: 6010206 6020003 All future Fix Packs can be found in the Release Timeline Matrix - https://www.ibm.com/support/pages/node/6194265
Temporary fix
Comments
APAR Information
APAR number
IT46134
Reported component name
STR FILE GATEWA
Reported component ID
5725D0700
Reported release
620
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2024-05-08
Closed date
2024-09-03
Last modified date
2024-11-13
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STR FILE GATEWA
Fixed component ID
5725D0700
Applicable component levels
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS4TGX","label":"Sterling File Gateway"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"620","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
14 November 2024