IT46095: BACKUP-ARCHIVE CLIENT 8.1.22 DEPLOYMENT VIA OPERATIONS CENTER FAILS

APAR status

• Closed as program error.

Error description

• The Backup-archive client 8.1.22 software deployment via
  Operations Center will fail showing the following exception
  in the service client trace:
  
  
  Error 0x80070666: Cannot install a product when a newer version
  is installed.
  
  
  
  
  IBM Storage Protect Versions Affected:
  IBM Storage Protect Backup-Archive Client v.8.1.22 on Microsoft
  Windows OS
  |MDVREGR 8.1.22-5698ISMCL|
  

Local fix

• Manually install the IBM Storage Protect Backup-Archive client
  v.8.1.22
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect backup-archive client 8.1.22.0          *
  * Autodeploy users on Windows x64 platform.                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * This issue is projected to be fixed in the IBM Spectrum      *
  * Protect backup-archive client Autodeploy version 8.1.23.0 on *
  * the Microsoft Windows x64 platform.                          *
  * Note: This is subject to change at the discretion of IBM.    *
  ****************************************************************
  

Problem conclusion

• IBM Spectrum Protect backup-archive client Autodeploy works
  correctly and IBM Spectrum Protect backup-archive client are
  upgraded.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels