IT46086: STORAGE INSIGHTS SHOWING FALSE ALERTS FOR DELETED VOLUMES ON STORAGE VIRTUALIZE DEVICES WHICH ARE ADDED VIA CALL HOME WITH CLOUD

APAR status

• Closed as program error.

Error description

• Storage Insights incorrectly generates a Deleted Volume alert
  for Storage Virtualize systems monitored with Call Home with
  cloud services in some situations where the volumes were not
  actually deleted. The volume data was incorrectly processed and
  Storage Insights triggered a false alert.
  

Local fix

• NA
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users alerting on storage devices       *
  * monitored via Call Home with cloud services                  *
  *                                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Storage Insights incorrectly generates a Deleted Volume      *
  * alert                                                        *
  * for Storage Virtualize systems monitored with Call Home with *
  * cloud services in some situations where the volumes were not *
  * actually deleted. The volume data was incorrectly processed  *
  * and                                                          *
  * Storage Insights triggered a false alert.                    *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 3Q24   [ 54X-IBM-SI ]
  ( release target 3Q 2024 / July )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels