APAR status
Closed as program error.
Error description
When attempting to register for a new Storage Insights instance, the action is blocked with a popup message that refers to an existing Storage Insights instances where the user has access (admin or monitor). Having access to another Storage Insights should not prevent a user from getting one of their own if they are not already an owner of one. Example message: "Good news! You already have access to multiple instances of IBM Storage Insights. Access the instance that is monitoring the storage you're most interested in: Instance URLs: ......"
Local fix
None. Contact IBM Support if you need help getting registered for Storage Insights in this situation.
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Storage Insights users registering for a new instance * **************************************************************** * PROBLEM DESCRIPTION: * * When attempting to register for a new Storage Insights * * instance, the action is blocked with a popup message * * that refers to an existing Storage Insights instances * * where the user has access (admin or monitor). * * Having access to another Storage Insights should not * * prevent a user from getting one of their own if they are * * not already an owner of one. * * * * * * * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following release: IBM Storage Insights 3Q24 [ 54X-IBM-SI ] ( release target 3Q 2024 / July ) The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT46013
Reported component name
STORAGE INSIGHT
Reported component ID
5608TPCSI
Reported release
54X
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2024-04-24
Closed date
2024-07-22
Last modified date
2024-07-22
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STORAGE INSIGHT
Fixed component ID
5608TPCSI
Applicable component levels
[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSYS7R","label":"IBM Spectrum Control Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]
Document Information
Modified date:
23 July 2024