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IT46013: STORAGE INSIGHTS USER CANNOT REGISTER FOR A NEW INSTANCE

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When attempting to register for a new Storage Insights instance,
    the action is blocked with a popup message that refers to an
    existing Storage Insights instances where the user has access
    (admin or monitor).
    Having access to another Storage Insights should not prevent
    a user from getting one of their own if they are not already an
    owner of one.
    
    
    Example message:
    
    "Good news!
    
    You already have access to multiple instances of IBM Storage
    Insights. Access the instance that is monitoring the storage
    you're most interested in:
    
    Instance URLs:
    ......"
    

Local fix

  • None.  Contact IBM Support if you need help getting registered
    for Storage Insights in this situation.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Storage Insights users registering for a new instance    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * When attempting to register for a new Storage Insights       *
    * instance, the action is blocked with a popup message         *
    * that refers to an existing Storage Insights instances        *
    * where the user has access (admin or monitor).                *
    * Having access to another Storage Insights should not         *
    * prevent a user from getting one of their own if they are     *
    * not already an owner of one.                                 *
    *                                                              *
    *                                                              *
    *                                                              *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is targeted for the following release:
    
    IBM Storage Insights 3Q24   [ 54X-IBM-SI ]
    ( release target 3Q 2024 / July )
    
    The target dates for future releases do not represent a formal
    commitment by IBM. The dates are subject to change without
    notice.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT46013

  • Reported component name

    STORAGE INSIGHT

  • Reported component ID

    5608TPCSI

  • Reported release

    54X

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2024-04-24

  • Closed date

    2024-07-22

  • Last modified date

    2024-07-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STORAGE INSIGHT

  • Fixed component ID

    5608TPCSI

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSQRB8","label":"IBM Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X","Line of Business":{"code":"LOB69","label":"Storage TPS"}}]

Document Information

Modified date:
13 January 2026