IBM Support

IT45936: CTGGA1148, CTGGA0939 (NUMBERFORMATEXCEPTION) ON VMWARE VCENTER RESTORE WITH OPTION "ESX HOST IF VCENTER IS DOWN"

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APAR status

  • Closed as program error.

Error description

  • The restore of a VMware vCenter with the option
    "ESX host if vCenter is down" in the IBM Spectrum Protect Plus
    GUI can stop with the job log messages :
    
       INFO,<timestamp>,CTGGA1204,Loading data from VMware vCenters.
      ERROR,<timestamp>,CTGGA1148,Failed to load management server
            (<VMName>) configuration.
            Error = (NumberFormatException).
      ERROR,<timestamp>,CTGGA0939,Failed to load management server
            (<VMName>) information. Exception
            (java.lang.NumberFormatException)
            reports: (For input string: "")
    
    |MDVREGR 10.1.13.1 5737SPLUS|
    
    IBM Spectrum Protect Plus Versions Affected:
    IBM Spectrum Protect Plus 10.1.14 and later
    
    Additional Keywords: SPP, SPPLUS, TS015934685
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus 10.1.14 and later till to          *
    * 10.1.16.2                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply the fixing level when available. This problem is       *
    * currently projected to be fixed in IBM Spectrum Protect Plus *
    * level 10.1.16.3. Note that this is subject to change at the  *
    * discretion of IBM.                                           *
    ****************************************************************
    

Problem conclusion

  • While restoring the snapshot the newly created ESXI host user
    information was missing. The fix has been added and now
    NumberFormatException will not occur.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT45936

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A1E

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2024-04-15

  • Closed date

    2024-07-10

  • Last modified date

    2024-07-10

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A1E","Line of Business":{"code":"LOB69","label":"Storage TPS"}}]

Document Information

Modified date:
10 July 2024