IT45867: SNAPSHOTS ARE NOT BEING EXPIRED WITHIN THEIR SPECIFIED RETENTION PERIOD

APAR status

• Closed as program error.

Error description

• In the IBM Spectrum Protect Plus UI, under Restore Points,
  snapshots may still be visible for restore even though they have
  exceeded their defined retention period.
  The maintenance job log does not show any errors or indication
  of any issues.
  The Virgo log for the maintenance job run contains the following
  errors.
  
  [<timestamp>] ERROR .. Failed to cleanup the job :
       name(<SLA_Job_Name>)
  
  reason(org.springframework.dao.DataIntegrityViolationException:
           { "serverUsed" : "localhost:27017" ,
                     "ok" : 1 ,
                      "n" : 0 ,
        "updatedExisting" : false ,
                    "err" : "Cannot change the size of a document
  in a capped collection: 2286 != 2298" ,
                   "code" : 10003};
     nested exception is com.mongodb.WriteConcernException: { ...
  
  |MDVREGR 10.1.15.2 5737SPLUS|
  
  IBM Spectrum Protect Plus Versions Affected:
  IBM Spectrum Protect Plus 10.1.15.3 and later
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus level 10.1.15.3 till 10.1.16.1     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See Error Description                                        *
  *                                                              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply the fixing level when available. This problem is fixed *
  * in IBM Spectrum Protect Plus levels 10.1.16.2 and 10.1.17.   *
  * This is subject to change at the discretion of IBM.          *
  ****************************************************************
  

Problem conclusion

• In IBM Spectrum Protect 10.1.15.3 and later, a bug was
  introduced where notifications could not be removed during
  maintenance, causing maintenance tasks (such as snapshot
  removal) to fail. This could cause expired snapshots to be left
  behind and visible on the Restore screen. In IBM Spectrum
  Protect Plus 10.1.16.2 and 10.1.17, this bug has been resolved
  and snapshots are correctly expired.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels