IBM Support

IT45552: VM UNEXPECTEDLY PROTECTED WITH ORIGINAL SLA *AND* NEW SLA AFTER REASSIGNING TO A NEW SLA

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APAR status

  • Closed as program error.

Error description

  • With IBM Spectrum Protect Plus, if the following conditions are
    met :
    
    - At least one guest disk is excluded from backup with the
      original SLA.
    - The original SLA association for that VM is removed.
    - The VM is associated to the new SLA.
    - Both SLAs backup schedules are active.
    
    Then that VM will unexpectedly be protected with both the
    original and new SLA.
    This happens because the exclude rule for the guest disk(s)
    still is incorrectly associated to the original SLA.
    
    | MDVREGR 10.1.9 5737SPLUS |
    
    IBM Spectrum Protect Plus Versions Affected:
    IBM Spectrum Protect Plus 10.1.10 and later for VMware and
    Microsoft Hyper-V guests.
    
    Additional Keywords: SPP, SPPLUS, TS015247135
    

Local fix

  • For the affected VM, in the IBM Spectrum Protect Plus GUI :
    1. Add the association to the original SLA on top of the already
       existing association to the new SLA and save.
    2. Remove the association to the original SLA and save.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level 10.1.15.3 till 10.1.16.1     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply the fixing level when available. This problem is fixed *
    * in IBM Spectrum Protect Plus levels 10.1.16.2 and 10.1.17.   *
    * This is subject to change at the discretion of IBM.          *
    ****************************************************************
    

Problem conclusion

  • In IBM Spectrum Protect Plus 10.1.15.3 and later, there is a bug
    that causes a VM to be backed up incorrectly in an previous SLA
    after it is moved from one SLA to another. This bug has been
    fixed in IBM Spectrum Protect Plus 10.1.16.2, which ensures that
    a VM moved from one SLA to another is only backed up in the
    destination SLA (the SLA to which the VM was moved).
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT45552

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A1F

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2024-02-23

  • Closed date

    2024-03-27

  • Last modified date

    2024-03-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A1F","Line of Business":{"code":"LOB69","label":"Storage TPS"}}]

Document Information

Modified date:
04 April 2024