APAR status
Closed as documentation error.
Error description
The documentation for IBM Storage Protect Plus is missing a clear statement that a VADP proxy cannot be installed on an Open Snap Store Manager (OSSM). The OSSM documentation just provides information about running a VADP on vSnap server and states that a vSnap and an OSSM must be separate servers, but it does not explicitly state that a VADP cannot be run in an OSSM. If a VADP proxy and an OSSM agent are not split - the services that are exposed on the same ports will cause a conflict. In addition, the internal database of OSSM agent requires a large portion of system's memory - installing both on the same server could cause resource issues. IBM Spectrum Protect Plus Versions Affected: IBM Spectrum Protect Plus 10.1.12.x and later
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus 10.1.12, 10.1.13, 10.1.14, and * * 10.1.15 * **************************************************************** * PROBLEM DESCRIPTION: * * See Error Description * **************************************************************** * RECOMMENDATION: * * Apply the fixing level when available. This problem is * * currently projected to be fixed in IBM Spectrum Protect Plus * * level 10.1.16. Note that this is subject to change at the * * discretion of IBM. * * * * * ****************************************************************
Problem conclusion
In the ?System requirements: IBM Storage Protect Plus? technote from version 10.1.12 to 10.1.15, the ?VADP proxy connected to Open Snap Store Manager (OSSM) storage server? section has missed the information about where to install the VADP proxy that is used with the OSSM server. So, we have updated the ?VADP proxy connected to Open Snap Store Manager (OSSM) storage server? section of the technote to add the following text: ?The VADP proxy that is used with OSSM cannot be installed on the same machine where the IBM Storage Protect server is installed. The VADP proxy that is used with OSSM must be installed on its own machine.? This updated information is published for IBM Spectrum Protect Plus 10.1.16 in the following technote URL: https://www.ibm.com/support/pages/node/7107763
Temporary fix
Comments
APAR Information
APAR number
IT45528
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A1C
Status
CLOSED DOC
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2024-02-20
Closed date
2024-02-27
Last modified date
2024-02-28
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A1C","Line of Business":{"code":"LOB69","label":"Storage TPS"}}]
Document Information
Modified date:
04 April 2024