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IT45457: ERROR 401 USING CREATE API TOKEN TOOL VIA SWAGGER

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APAR status

  • Closed as program error.

Error description

  • When attempting to execute Storage Insights REST API calls
    through the Swagger interface, the following error occurs.
    
    Site returns: Request URL
    https://insights.ibm.com/restapi/v1/tenants/<TENANT_ID>/token
    Server Response: Error 401: SRVE0295E: Error reported: 401
    
    The "Try it out" option appears to be available but does not
    succeed. The Swagger documentation interface for the Storage
    Insights REST API (https://insights.ibm.com/restapi/docs/)
    behaves only as documentation.
    

Local fix

  • Avoid using the "Try it out" option in Swagger and instead use a
    separate REST API client to make calls.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Storage Insights users attempting to use and follow the  *
    * swagger docs                                                 *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * When attempting to execute Storage Insights REST API calls   *
    * through the Swagger interface, the following error occurs.   *
    *                                                              *
    * Site returns: Request URL                                    *
    * https://insights.ibm.com/restapi/v1/tenants/<TENANT_ID>/toke *
    * n                                                            *
    * Server Response: Error 401: SRVE0295E: Error reported: 401   *
    *                                                              *
    * The "Try it out" option appears to be available but does not *
    * succeed. The Swagger documentation interface for the Storage *
    * Insights REST API (https://insights.ibm.com/restapi/docs/)   *
    * behaves only as documentation.                               *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is targeted for the following release:
    
    IBM Storage Insights 1Q24   [ 54X-IBM-SI ]
    ( release target 1Q 2024 / February )
    
    The target dates for future releases do not represent a formal
    commitment by IBM. The dates are subject to change without
    notice.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT45457

  • Reported component name

    STORAGE INSIGHT

  • Reported component ID

    5608TPCSI

  • Reported release

    54X

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2024-02-09

  • Closed date

    2024-02-12

  • Last modified date

    2024-02-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STORAGE INSIGHT

  • Fixed component ID

    5608TPCSI

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSQRB8","label":"IBM Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X","Line of Business":{"code":"LOB69","label":"Storage TPS"}}]

Document Information

Modified date:
13 January 2026