IT45436: CLIENT NODES UNEXPECTEDLY REPORTED WITH AT-RISK STATUS FOR LAN-FREE BASED BACKUPS

8.1.23.000-IBM-SPSRV-WindowsX64
8.1.23.000-IBM-SPSRV-Linuxx86_64
8.1.23.000-IBM-SPSRV-Linuxs390x
8.1.23.000-IBM-SPSRV-Linuxppc64le
8.1.23.000-IBM-SPSRV-AIX

APAR status

• Closed as program error.

Error description

• The IBM Storage Protect Operations Center can unexpectedly
  report an IBM Spectrum Protect Backup Archive Client protected
  via LAN-free with AT-RISK status.
  
  IBM Spectrum Protect Versions Affected:
  
  IBM Spectrum Protect Operations Center v.8.1.x on all supported
  platforms.
  
  Additional Keywords:
  ===================
  TS013770656 AT-RISK LANFREE OC
  

Local fix

• Ignore the at-risk status.
  Run the following select SQL from an IBM Storage Protect Server
  Administrative Client command line (dsmadmc) to check if there
  was a successful BACKUP for node X in the last 48 hours.
  
  select * from summary where ACTIVITY='BACKUP' and
  start_time>current_timestamp-48 hour and    (entity=NODE_NAME
  or entity like NODE_NAME(%' or entity like NODE_NAME (%') and
  successful='YES' order by start_time desc
  
  where NODE_NAME is the name of the Backup Archive Client node
  impacted by above behavior.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Storage Protect server users.                        *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in level 8.1.23. Note that this is     *
  * subject to change at the discretion of IBM.                  *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels