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IT45396: ANR3525W OR ANR0670W OR OTHER STORAGE MEDIA INACCESSIBLE MESSAGES MAY APPEAR IF THE SERVER WAS FACING A DISMOUNT PROBLEM BEFORE

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APAR status

  • Closed as duplicate of another APAR.

Error description

  • If a tape drive gets a failure when dismounting and the tape
    stays stuck in the drive, the server may incorrectly record that
    the drive is empty and subsequent  use of that drive will cause
    mount problem.
    An example of dismount error can be:
    ANR8302E I/O error on drive DRIVExx (\\.\Tape7) with volume NONE
    (OP=OFFL, Error Number=0, CC=203, rc = 2863, KEY= 02, ASC=04,
    ASCQ= 02,~SENSE=70.00.02.00.00.00.00.58.00.00.00.00.04.02.30.00
    .10.12.00.00.0E.00.,~Description=Manualintervention required).
    
    Subsequent failures could be like these examples:
    
    -	During backupset generation:
    ANR3525W GENERATE BACKUPSET: Transaction failed - storage media
    inaccessible.
    -	During export node:
    ANR0670W EXPORT NODE: Transaction failed - storage media
    inaccessible.
    
    IBM Spectrum Protect Versions Affected:
    
    IBM Spectrum Protect Server v.8.1 and later on all supported
    platforms.
    Additional Keywords: TS013376018 ScsiSetLibDevice()
    

Local fix

Problem summary

Problem conclusion

Temporary fix

Comments

  • This APAR is a duplicate of IT42338
    

APAR Information

  • APAR number

    IT45396

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    81W

  • Status

    CLOSED DUB

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2024-02-01

  • Closed date

    2024-05-17

  • Last modified date

    2024-05-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81W"}]

Document Information

Modified date:
14 June 2024