IBM Support

IT44915: PCOM: 15.0.0 64BIT CRASH USING 3270 SEND FUNCTION

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APAR status

  • Closed as program error.

Error description

  • PComm 15.0.0 64bit on Windows 11 operating system.
    .
    Navigate to a 3270 host screen when Send is not possible.
    Press the Send icon
    Use Browse button for Host File names
    Receive: Encountered unrecognizable screen error message
    Click OK to dismiss the popup message
    The PCOMM session crashes and disappears from the desktop
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All IBM Personal Communications 3270 session users           *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * If you click on the host Browse button in the File Transfer  *
    * Send dialog box when the session is not at the READY prompt, *
    * the session will crash.                                      *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Here are the steps to reproduce the problem.
    - Launch the 3270 session
    - Click on Send File to Host option when not at the TSO READY
    prompt or ISPF Option 6
    - Click on the host File Name Browse button and this error
    message will be shown
      "Encountered an unrecognizable screen. The session must be at
    the READY prompt or ISPF Command Shell for browsing host files"
    - Click OK button and the emulator will crash
    

Problem conclusion

  • PCSDLG1.DLL has been changed to fix the crash issue.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT44915

  • Reported component name

    PCOMM COMBO-ENG

  • Reported component ID

    5639I7000

  • Reported release

    F00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2023-11-07

  • Closed date

    2023-12-11

  • Last modified date

    2023-12-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • PCSDLG1
    

Fix information

  • Fixed component name

    PCOMM COMBO-ENG

  • Fixed component ID

    5639I7000

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSEQ5Y","label":"Personal Communications"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"F00","Line of Business":{"code":"LOB35","label":"Mainframe SW"}}]

Document Information

Modified date:
12 December 2023