IT44913: SPECTRUM PROTECT SERVER CRASH WHEN REPLICATION STGRULE EXCEEDS ITS DURATION TIME

8.1.22.000-IBM-SPSRV-WindowsX64
8.1.22.000-IBM-SPSRV-Linuxx86_64
8.1.22.000-IBM-SPSRV-Linuxs390x
8.1.22.000-IBM-SPSRV-Linuxppc64le
8.1.22.000-IBM-SPSRV-AIX

APAR status

• Closed as program error.

Error description

• A target Spectrum Protect server may crash when the replication
  stgrule is canceled because it has exceeded its duration time.
  A crash on Linux shows the following call stack.
  
  #0 0x00007fc272562d00 in pthread_mutex_lock
  #1 0x000000000152b945 in pkAcquireMutexTracked
  #2 0x000000000149756c in ProdConsWaitWorkDone
  #3 0x00000000010798a9 in sdSignalUnresolvedChunks
  #4 0x000000000107e144 in sdStopTcrProcessingThreads
  #5 0x00000000012b5596 in DoServerHandshake
  #6 0x00000000012d37aa in SmReplServerSession
  #7 0x0000000001148f95 in DoReplServer
  #9 0x000000000154202b in psSessionThread
  #10 0x0000000001529a33 in StartThread
  #11 0x00007fc272560ea5 in start_thread
  #12 0x00007fc26e9fdb0d in clone
  
  IBM Spectrum Protect Versions Affected:
  IBM Spectrum Protect server 8.1.19.0 and above on all platforms.
  
  Additional Keywords:
  dump core dmp
  

Local fix

• Increase or remove the stgrule duration so the stgrule
  is no longer canceled.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Spectrum Protect server users.                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available.                           *
  * This problem is currently projected to be fixed in level     *
  * 8.1.22.                                                      *
  * Note that this is subject to change at the discretion of     *
  * IBM.                                                         *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels