APAR status
Closed as program error.
Error description
By default when using Integrated Windows Authentication to secure inbound WebServices authentication tokens are cached for the validity of the kerberos ticket, which may be several hours. If clients frequently reconnect this can lead to an excessive number of tokens being held in an active state and this can cause high CPU usage in the Microsoft lsass.exe process. Additionally the Persistent-Auth header is not sent on the first successful response to the service so clients may not be aware that they do not need to send the authentication token on subsequent requests for the already authorised TCP/IP connection. Further even if a client does not send a duplicate auth header the connection was not treated as authenticated by the SOAP Input Node leading to every request needing to go through an IWA challenge response cycle.
Local fix
Problem summary
**************************************************************** USERS AFFECTED: All Users of IBM App Connect Enterprise v12 and v13 using IWA authentication. Platforms affected: WinX64 **************************************************************** PROBLEM DESCRIPTION: IBM App Connect Enterprise caches IWA/Kerberos token handles per connection and releases them only when tokens expire, causing large numbers of active tokens when clients frequently reconnect. This leads to high CPU usage in lsass.exe. Additionally, ACE does not send the Persistent-Auth header on the first successful response, and the SOAP Input Node does not treat subsequent requests as authenticated. As a result, clients repeatedly perform full IWA authentication cycles, further increasing system load.
Problem conclusion
The product has been modified to add a new configurable property IWATimeToLive in server.conf.yaml. Setting the IWATimeToLive property to an integer value defines the maximum duration, in seconds, that an IWA authentication entry can remain cached from the moment the connection is established. Once this lifetime is exceeded, the entry will be removed the next time the cache is checked for expired items. --------------------------------------------------------------- The fix is targeted for delivery in the following PTFs: Version Maintenance Level v12.0 12.0.12.24 v13.0 13.0.3.0 The latest available maintenance can be obtained from: http://www-01.ibm.com/support/docview.wss?rs=849&uid=swg27006041 If the maintenance level is not yet available,information on its planned availability can be found on: http://www-1.ibm.com/support/docview.wss?rs=849&uid=swg27006308 ---------------------------------------------------------------
Temporary fix
Comments
APAR Information
APAR number
IT44836
Reported component name
APP CONNECT ENT
Reported component ID
5724J0560
Reported release
C00
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2023-10-27
Closed date
2026-02-27
Last modified date
2026-02-27
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
APP CONNECT ENT
Fixed component ID
5724J0560
Applicable component levels
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSDR5J","label":"IBM App Connect Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"C00","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
Document Information
Modified date:
27 February 2026