IT44722: CLIENT WEB GUI TOTAL BYTE TRANSFERRED DISPLAYS ONLY INTEGER NUMBERS

APAR status

• Closed as program error.

Error description

• IBM Storage Protect Backup-Archive web user interface shows
  Total bytes transferred only in integer number.
  This means web user interface rounds 3.xx TB to 4TB or 1.xx GB
  to 2 GB.
  
  For example, web user interface shows following backup
  statistics where 'Total bytes transferred' shows 2GB.
  
  Back up 2 object(s)
  SP_CLIENT_8.1.12_LIN86_ML.tar.bkp
  SP_CLIENT_8.1.12_LIN86_ML.tar.bkp1
  Backup type: Selective
  Start: 09/01/2023 9:06 AM
  End: 09/01/2023 9:06 AM
  Total objects inspected: 2
  Total objects backed up: 2
  Total objects failed: 0
  Total objects excluded: 0
  Total bytes transferred: 2 GB
  
  IBM Storage Protect server side 'Total number of byte
  transferred' shows 1.52GB so that shows more precise number of
  byte transferred.
  
  ANE4952I (Session: 1234, Node: CLIENT) Total number of objects
  inspected: 2 (SESSION: 1234)
  ANE4954I (Session: 1234, Node: CLIENT) Total number of objects
  backed up: 2 (SESSION: 1234)
  <snip>
  ANE4977I (Session: 1234, Node: CLIENT) Total number of bytes
  inspected: 1.52 GB (SESSION: 1234)
  ANE4961I (Session: 1234, Node: CLIENT) Total number of bytes
  transferred: 1.52 GB (SESSION: 1234)
  
  Initial Impact:
  Low
  
  Additional Keywords:
  TS013831650 backup BAGUI
  
  IBM Storage Protect Versions Affected:
  IBM Storage Protect Backup-Archive Client 8.1.13 and above on
  all supported platforms
  

Local fix

• To find out the more precise number of byte transferred by
  backup session, check the IBM Storage Protect server activity
  log.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Protect Client Web GUI 8.1.13 till 8.1.21 on     *
  * AIX, Linux and Windows platforms                             *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply the fixing level when available. This problem is       *
  * currently projected to be fixed in IBM Storage Protect       *
  * Client Web GUI 8.1.22 level. Note that this is subject to    *
  * change at the discretion of IBM.                             *
  ****************************************************************
  

Problem conclusion

• The size information for backup/archive/restore/retrieve are now
  displayed as seen in q actlog on the server.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels