IT44447: PCOMM V15.0 64-BIT SESSION IS CRASHING WHEN USING DOUBLE-BACKSLASH NETWORK LOCATION PATH AS THE APPDATA

APAR status

• Closed as program error.

Error description

• When setting the AppData profile location for PCOMM to use a
  double-backslash "Network Location" path, PCOMM session is
  crashing.
  
  Example:
  \\awsdev.test.com\AWS_Users_Profiles\confxps\AppData
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Personal Communications users                        *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * PComm session crashes when AppData location is redirected to *
  * UNC path like a network location                             *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  Below are steps to recreate the problem.
  1) Open Registry editor
  2) Go to below registry hive
  
  Computer\HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVer
  sion\Explorer\User Shell Folders
  3) Change APPDATA to have a UNC path like a network resource
      Example: Modify %USERPROFILE%\AppData\Roaming to some
  network path name
  4) Launch the PCOMM session and it will crash
  

Problem conclusion

• PCSPREF.DLL code changes have been made to validate the network
  (UNC) path.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• PCSPREF
  

Fix information

• Fixed component name

  PCOMM COMBO-ENG

• Fixed component ID

  5639I7000

Applicable component levels