IT44433: STORAGE INSIGHTS ALERTS ARE NOT TRIGGERED WHEN DEFINED FOR A GROUP

APAR status

• Closed as program error.

Error description

• Alerts that are defined for a group within Storage Insights are
  not triggering even though the threshold condition is reached.
  A similarly configured alert outside of the group for the same
  device and ports will trigger.
  Example:
  Defined a group alert on Total Port PPRC I/O rate <= 100 ops/s
  and 2of the ports in this group have values of 0.00 and no
  alerts have been triggered.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users with alerts defined for group     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Alerts that are defined for a group within Storage Insights  *
  * are                                                          *
  * not triggering even though the threshold condition is        *
  * reached.                                                     *
  * A similarly configured alert outside of the group for the    *
  * same                                                         *
  * device and ports will trigger.                               *
  *                                                              *
  * Example:                                                     *
  * Defined a group alert on Total Port PPRC I/O rate <= 100     *
  * ops/s                                                        *
  * and 2 of the ports in this group have values of 0.00 and no  *
  * alerts were triggered.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 4Q23   [ 54X-IBM-SI ]
  ( release target 4Q 2023 / November )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels