IBM Support

IT43892: PCOM: 14.0.5 64-BIT JAPANESE SCREEN ERASURE ERROR

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APAR status

  • Closed as program error.

Error description

  • When doing SRCHFOR command in TSO (ISPF) to search for
    double-byte characters (Japanese characters), and then pressing
    the F5 key (Repeat find) to search again, the following message
    is displayed.
    
    IKT00405I SCREEN ERASURE CAUSED BY ERROR RECOVERY PROCEDURE
    ***
    
    It eventually still shows the searched screen, but every time F5
    key is pressed, it shows up again and again.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Personal Communications user                             *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * While using the SRCHFOR command in TSO (ISPF) to search for  *
    * double-byte characters and when issuing F5 (Repeat find) the *
    * following message is displayed.                              *
    *                                                              *
    * IKT00405I SCREEN ERASURE CAUSED BY ERROR RECOVERY PROCEDURE  *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    The problem reported is caused by the APAR IT32943 which was
    delivered in v1402x64 as part of fix to another issue related to
    TSO login.
    

Problem conclusion

  • APAR IT32943 code changes have been reverted as part of the fix.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT43892

  • Reported component name

    PCOMM COMBO-ENG

  • Reported component ID

    5639I7000

  • Reported release

    E00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2023-06-05

  • Closed date

    2023-06-21

  • Last modified date

    2023-06-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    PCOMM COMBO-ENG

  • Fixed component ID

    5639I7000

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSEQ5Y","label":"Personal Communications"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"E00","Line of Business":{"code":"LOB35","label":"Mainframe SW"}}]

Document Information

Modified date:
22 June 2023