IT43477: ADDING/READDING BROCADE SWITCH MAY FAIL EVEN IF THE TASK APPEARS AS SUCCESSFUL IN STORAGE INSIGHTS.

APAR status

• Closed as program error.

Error description

• The discovery process failed with a Null Pointer Exception while
  adding brocade switches.
  The Add Device task is ending successfully (green) but the
  switch is not added/visible in Storage Insights.
  
  The following exception can be seen in the log:
  
  Mar 16 14:57:17 probe-data-processor-d6c6899dc-xmq2w
  probe-data-processor error Exception encountered when processing
  Probe data under Probe Data Processor for device
  44:26:xxxxxxxxxxxxxxx (UUID: xxxxxxxxxxxxxxxxxxxxxxx, Timestamp:
  1678974983309, TenantId: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx).
  java.lang.NullPointerException: null
  
  exception    null
     java.lang.NullPointerException
         at com.ibm.srm.dataprocessor.probe.fcswitch.SwitchProbeP
  rocessor.getFabricOSType(SwitchProbeProcessor.java:1550)
         at com.ibm.srm.dataprocessor.probe.fcswitch.SwitchProbeP
  rocessor.lookupPrincipalSwitchInfo(SwitchProbeProcessor.java:16
  22)
         at com.ibm.srm.dataprocessor.probe.fcswitch.SwitchProbeP
  rocessor.processOutputFile(SwitchProbeProcessor.java:225)
         at com.ibm.srm.dataprocessor.common.probe.api.AbstractPr
  obeDataProcessor.processProbeData(AbstractProbeDataProcessor.ja
  va:196)
         at com.ibm.srm.dataprocessor.common.probe.api.AbstractPr
  obeDataProcessor.processKafkaProbeData(AbstractProbeDataProcess
  or.java:2407)
         at com.ibm.srm.dataprocessor.probe.service.impl.Abstract
  DataProcessorService.processOnMessage(AbstractDataProcessorServ
  ice.java:529)
         at com.ibm.srm.dataprocessor.probe.service.impl.Discover
  yDataProcessorService.onMessage(DiscoveryDataProcessorService.j
  ava:31)
         at com.ibm.srm.utils.kafka.consumer.tasks.ConsumerTask.l
  ambda$run$1(ConsumerTask.java:258)
         at java.util.concurrent.ThreadPoolExecutor.runWorker(Thr
  eadPoolExecutor.java:1160)
         at java.util.concurrent.ThreadPoolExecutor$Worker.run(Th
  readPoolExecutor.java:635)
         at java.lang.Thread.run(Thread.java:825)
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users adding/re-adding Brocade switch   *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * The discovery process failed with a Null Pointer Exception   *
  * while adding brocade switches.                               *
  *                                                              *
  * The Add Device task is ending successfully (green) but       *
  * the switch is not added/visible in Storage Insights.         *
  *                                                              *
  *                                                              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 2Q23   [ 54X-IBM-SI ]
  ( release target 2Q 2023 / May )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels