IBM Support

IT43476: LONG RUNNING MAINTENANCE JOB COMBINED WITH HIGH CPU USAGE FOR 'MONGOD' SERVICE

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • After upgrading to IBM Spectrum Protect Plus version 10.1.13,
    the maintenance job may take longer to complete.
    
    
    Here an example of the maintenance job which took about 15 hours
    before upgrading the IBM Spectrum Protect Plus version
    to 10.1.13:
    
     SUMMARY,..,CTGGA2398,Starting job for policy Maintenance.ID ...
                ... IBM Spectrum Protect Plus version 10.1.13-194.
     SUMMARY,..,CTGGA2340,Job policy Maintenance completed in
                 1 day(s) 13 hr(s) 45 min(s) 32 sec(s) and ended
                 with status COMPLETED.
    
    Another indication for that issue is the high CPU usage rate for
    the 'mongod' service. When running command 'top' from the IBM
    Spectrum Protect Plus command line interface you may see the
    following:
       PID USER   ...   %CPU  %MEM     TIME+   COMMAND
      1234 mongod ... 1023.8   8.8   5678:00   mongod
    
    
    IBM Spectrum Protect Plus Versions Affected:
    IBM Spectrum Protect Plus 10.1.13
    | MDVREGR 10.1.12.0 5737SPLUS |
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level 10.1.13 and 10.1.14          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply the fixing level when available. This problem is fixed *
    * in IBM Spectrum Protect Plus level 10.1.15. Note that this   *
    * is subject to change at the discretion of IBM.               *
    ****************************************************************
    

Problem conclusion

  • In previous versions of IBM Spectrum Protect Plus, queries made
    to the MongoDB recovery catalog during the execution of the
    maintenance job required a full collection scan, which consumed
    a large amount of memory and CPU. In IBM Spectrum Protect Plus
    10.1.15 and later, MongoDB indices have been added to the
    recovery catalog to reduce the memory, CPU, and time required to
    fulfill these queries, thus reducing the overall system memory
    and CPU usage during the maintenance job.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT43476

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A1D

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2023-03-31

  • Closed date

    2023-05-15

  • Last modified date

    2023-05-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • Platform Other
    

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A1D","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
01 February 2024