IBM Support

IT43091: MAINTENANCE JOB REPORTS "SLA POLICY DOES NOT EXIST FOR ID XXXX" ERROR

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APAR status

  • Closed as program error.

Error description

  • One SLA was used for catalog backup. After this SLA is
    successfully deleted in IBM Spectrum Protect Plus UI, next
    maintenance job finishes in PARTIAL status and reports below
    error:
    
    Failed to cleanup the job : name(_xxxxx_deleted_catalog_SLA)
    reason(Error creating bean with name
    'storageWorkflowPolicyHelper': Invocation of init method failed;
    nested exception is com.syncsort.dp.xsb.commons.XSBException:
    SLA policy does not exist for ID xxxx.).
    
    Versions affected: v10.1.12 and later
    
    Additional keywords: TS011828902 SPP
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level 10.1.12, 10.1.13, and        *
    * 10.1.14.                                                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in IBM Spectrum Protect Plus level     *
    * 10.1.14.1 and 10.1.15. Note that this is subject to change   *
    * at the discretion of IBM.                                    *
    ****************************************************************
    

Problem conclusion

  • IBM Spectrum Protect Plus maintenance job has been fixed.    The
    maintenance job will properly handle the cleanup of catalog
    backups whose SLA policy has been deleted.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT43091

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A1C

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2023-02-10

  • Closed date

    2023-05-08

  • Last modified date

    2023-05-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • Other
    

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A1C","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
01 February 2024