IBM Support

IT42965: "RESOURCE NOT FOUND" GUI ERROR ON MICROSOFT SQL PIT RESTORE POINT SEARCH

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APAR status

  • Closed as program error.

Error description

  • The IBM Spectrum Protect Plus restore wizard displays the
    following message on Microsoft SQL On-demand Point-In-Time (PIT)
    
    restore point search :
     
    { "headers": { "normalizedNames": {}, "lazyUpdate": null },
     "status": 404, 
    "statusText": "OK", 
    "url": https://<SPPAddress>/api/application/sql/
                    logbackupavailability?from=recovery
                    &resourceType=database,
              "ok": false,
            "name": "HttpErrorResponse",
         "message": "Http failure response for https://<SPPAddress>
                     /api/application/sql/logbackupavailability
                     ?from=recovery&resourceType=database: 404 OK",
           "error": { "id": "XSBResourceNotFound",
             "description": "Resource not found.",
                   "title": "A problem occurred while executing the
                             requested operation" },
         "request": { "url": https://<SPPAddress>:/api/application/
                             sql/logbackupavailability
                             ?from=recovery&resourceType=database,
    "body": "{\"resourceIds\":[\"xxxxxxxxxxx\"],
    \"startTime\":1668639600000,
    \"endTime\":1668726000000,
                            \"location\":
                               {\"type\":\"site\",
                                  \"id\":\"2103\"}}",
           "reportProgress": false,
          "withCredentials": false,
             "responseType": "json",
                   "method": "POST",
                  "headers": { "normalizedNames": {},
                                    "lazyUpdate": null,
                                       "headers": {},
                                      "lazyInit": null },
                   "params": { "updates": null, "cloneFrom": null,
                               "encoder": {}, "map": {} },
            "urlWithParams": https://<SPPAddress>:/api/application/
                             sql/logbackupavailability
                             ?from=recovery&resourceType=database}}
    On-demand snapshot restore is not affected.
    
    IBM Spectrum Protect Plus Versions Affected: 10.1.13
    
     
    Additional Keywords    TS011497535 IT42575 SPP SPPLUS WIZARD
    ONDEMAND
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level 10.1.12, 10.1.13.            *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply the fixing level when available. This problem is       *
    * currently projected to be fixed in BM Spectrum Protect Plus  *
    * level 10.1.14. Note that this is subject to change at the    *
    * discretion of IBM.                                           *
    ****************************************************************
    

Problem conclusion

  • This problem has been fixed so that SQL PIT "search backup" will
    work for databases of high log sequence number.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT42965

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A1C

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2023-01-24

  • Closed date

    2023-02-01

  • Last modified date

    2023-02-01

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • SQL
    

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A1C","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
01 February 2024