IT42959: CHANGING PASSWORD DOES NOT WORK THROUGH THE BA GUI WHEN SERVER IS AT 8.1.15 OR LATER

APAR status

• Closed as program error.

Error description

• When the backup-archive client communicates with a server at
  8.1.15 or later, changing the password via the GUI does not work
  properly.
  
  If the old password has no letters and the new password includes
  any lower-case letters, the password from the backup-archive
  client GUI changes successfully.
  However, subsequent attempts to enter the new password do not
  work. Instead, the GUI continues to prompt for the password.
  
  If the old password includes letters, the GUI does not allow the
  change of the password and reports an "Authentication Failure".
  
  
  Versions affected:
  IBM Spectrum Protect backup-archive client 8.1 on all supported
  platforms
  

Local fix

• Use upper-case letters in the password or use the command line
  "dsmc set password oldpw newpw" command to change the password
  as desired.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Backup-Archive Client 8.1 on all        *
  * supported platforms.                                         *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in the IBM Spectrum Protect            *
  * backup-archive client 8.1.21. Note: This information is      *
  * subject to change at the discretion of IBM.                  *
  ****************************************************************
  

Problem conclusion

• After the fix is installed, the password update from
  backup-archive client GUI should be successful.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels