IBM Support

IT42893: RUNNING 10.1.13.194, DASHBOARD SHOWS A FALSE MESSAGE - CATALOG IS NOT PROTECTED

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APAR status

  • Closed as program error.

Error description

  • Using IBM Spectrum Protect Plus 10.1.13 build 194 or later,
    the catalog backup status widget on the Dashboard and Policy
    Overview screens shows that the IBM Spectrum Protect Plus
    catalog is not protected.
    
    The error message suggests to run a backup job for catalog,
    even if  the daily backup is successful.
    
    | MDVREGR 10.1.12.0  5737SPLUS |
    
    IBM Spectrum Protect Plus Versions Affected:
    IBM Spectrum Protect Plus 10.1.13 build 194 and later
    
    
    Additional Keywords: SPP, SPPlus, TS011662965, catalog,
    dashboard
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus 10.1.13                            *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * see ERROR description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply the fixing level when available. This problem is       *
    * currently projected to be fixed in IBM Spectrum Protect Plus *
    * level 10.1.13.1 and 10.1.14. Note that this is subject to    *
    * change at the discretion of IBM.                             *
    ****************************************************************
    

Problem conclusion

  • The issue is caused by the improper filtering of storage profile
    (SLA) information by the NGP service. This filtering has been
    corrected, which results in the proper catalog protection state
    calculation.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT42893

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A1D

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2023-01-12

  • Closed date

    2023-02-10

  • Last modified date

    2023-02-10

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • Platform
    

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A1D","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
01 February 2024