IBM Support

IT42846: VSNAP INSTALLER DOES NOT UPGRADE RHEL 8 OS BEGINNING WITH 10.1.12

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APAR status

  • Closed as program error.

Error description

  • When upgrading 10.1.12 or 10.1.13 vSnap, and including the
    spp_with_os.iso file
    
    in the /tmp directory, the installer does not upgrade the OS
    filesets.
    
    
    Another symptom of this defect is the following message is no
    longer shown if the
    
    Spp_with_os.iso file is not in /tmp
    
    *********************
    File /tmp/spp_with_os.iso is not present, skipping update of OS
    packages.
    To update OS packages, download the ISO file, rename it to
    spp_with_os.iso,
    place it in /tmp, and rerun this installer.
    *********************
    
    Note: 10.1.12 is the first level for OS updates
    
    IBM Spectrum Protect Plus Versions affected:  10.1.12 and later
    
    Keywords: TS011320949 install upgrade
    

Local fix

  • # Mount the ISO file
    mount -o loop /tmp/spp_with_os.iso /tmp/os_update
    
    # Create a new text file named
    /etc/yum.repos.d/vsnap-osupdate.repo
    # Insert the following lines into the file and save it
    [osrepo]
    name=OS Update Repository
    baseurl=file:///tmp/os_update/OS
    enabled=0
    gpgcheck=1
    repo_gpgcheck=0
    module_hotfixes=true
    
    # Run the yum command to update OS packages
    yum --disablerepo=* --enablerepo=osrepo update
    
    # Cleanup: unmount the temporary directory
    umount /tmp/os_update
    
    # Cleanup: Remove the repo definition file
    rm -f /etc/yum.repos.d/vsnap-osupdate.repo
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level 10.1.12 and 10.1.13          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in IBM Spectrum Protect Plus level     *
    * 10.1.14. Note that this is subject to change at the          *
    * discretion of IBM.                                           *
    ****************************************************************
    

Problem conclusion

  • The problem occurred because of a faulty version check in the
    vSnap installer which caused OS updates to be skipped. The issue
    is resolved by implementing a code fix in the vSnap installer.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT42846

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A1B

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2023-01-04

  • Closed date

    2023-01-31

  • Last modified date

    2023-01-31

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • vSnap
    

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A1B","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
01 February 2024