IT42846: VSNAP INSTALLER DOES NOT UPGRADE RHEL 8 OS BEGINNING WITH 10.1.12

APAR status

• Closed as program error.

Error description

• When upgrading 10.1.12 or 10.1.13 vSnap, and including the
  spp_with_os.iso file
  
  in the /tmp directory, the installer does not upgrade the OS
  filesets.
  
  
  Another symptom of this defect is the following message is no
  longer shown if the
  
  Spp_with_os.iso file is not in /tmp
  
  *********************
  File /tmp/spp_with_os.iso is not present, skipping update of OS
  packages.
  To update OS packages, download the ISO file, rename it to
  spp_with_os.iso,
  place it in /tmp, and rerun this installer.
  *********************
  
  Note: 10.1.12 is the first level for OS updates
  
  IBM Spectrum Protect Plus Versions affected:  10.1.12 and later
  
  Keywords: TS011320949 install upgrade
  

Local fix

• # Mount the ISO file
  mount -o loop /tmp/spp_with_os.iso /tmp/os_update
  
  # Create a new text file named
  /etc/yum.repos.d/vsnap-osupdate.repo
  # Insert the following lines into the file and save it
  [osrepo]
  name=OS Update Repository
  baseurl=file:///tmp/os_update/OS
  enabled=0
  gpgcheck=1
  repo_gpgcheck=0
  module_hotfixes=true
  
  # Run the yum command to update OS packages
  yum --disablerepo=* --enablerepo=osrepo update
  
  # Cleanup: unmount the temporary directory
  umount /tmp/os_update
  
  # Cleanup: Remove the repo definition file
  rm -f /etc/yum.repos.d/vsnap-osupdate.repo
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus level 10.1.12 and 10.1.13          *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See Error Description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in IBM Spectrum Protect Plus level     *
  * 10.1.14. Note that this is subject to change at the          *
  * discretion of IBM.                                           *
  ****************************************************************
  

Problem conclusion

• The problem occurred because of a faulty version check in the
  vSnap installer which caused OS updates to be skipped. The issue
  is resolved by implementing a code fix in the vSnap installer.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• vSnap
  

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels