IT42651: DATA COLLECTOR FAILOVER IS NOT WORKING PROPERLY

APAR status

• Closed as program error.

Error description

• After stopping the primary data collector assigned to a
  monitored device, the data collector does not properly update
  the devices status and thus the monitoring jobs do not
  fail-over to another data collector.
  ____________________________________________________
  The defect is against component: 5608TPCSI
  Server/Manager build/release: 5.4.x
  Problem as described by customer: monitoring failures
  Initial customer impact (low/med/high): med
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users when their Data Collector has     *
  * gone down                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * In Storage Insights, after stopping the primary              *
  * data collector assigned to a monitored device,               *
  * the data collector does not properly update                  *
  * the device's status, and thus the monitoring                 *
  * jobs do not fail-over to another data collector.             *
  *                                                              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 1Q23   [ 54X-IBM-SI ]
  ( release target 1Q 2023 / February )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels