IT42533: SERVER FAILS TO START WITH ANR0102E, POST SUCCESSFUL UPGRADE FROM A LEVEL BELOW 8.1.13.0 TO 8.1.13.0 OR HIGHER

8.1.25.000-IBM-SPSRV-WindowsX64-340
8.1.25.000-IBM-SPSRV-Linuxx86_64-340
8.1.25.000-IBM-SPSRV-Linuxs390x-340
8.1.25.000-IBM-SPSRV-Linuxppc64le-340
8.1.25.000-IBM-SPSRV-AIX-340

APAR status

• Closed as program error.

Error description

• IBM Spectrum Protect Server fails to start post successful
  upgrade. This APAR applies if following conditions meet:
  - Server successfully upgraded from a level below 8.1.13.0 to
  8.1.13.0 or above.
  
  - Following error reports during startup:
  ANR0102E secutil.c(505): Error 1202 inserting row in table
  "SEC.Protected.Items".
  
  IBM Spectrum Protect Versions Affected:
  
  IBM Spectrum Protect server 8.1.13 and later on all supported
  OS
  
  
  Additional Keywords:
  
  TS010569231 , Spectrum Protect, ANR0102E, HWMPROTID,
  "SEC.Protected.Items"
  

Local fix

• Increase that HWMPROTID parameter value using following steps:
  
  - Start DB2 if it is not running:
  >db2start
  
  - Then run below commands to connect and set the schema with
  TSMDB1 database.
  >db2 connect to tsmdb1
  >db2 set schema tsmdb1
  
  - To check the current value, run below command:
  db2 "select int64 from tsmdb1.global_attributes where
  owner='SEC' and name='HWMPROTID'"
  
  - Then, run below command and add 100 to existing value.
  db2 "update tsmdb1.global_attributes set int64=<oldvalue+100>
  where owner='SEC' and name='HWMPROTID'"
  
  - If the problem still happens add another 100.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Spectrum Protect server users.                       *
  *                                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  *                                                              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in level 8.1.25. Note that this is     *
  * subject to change at the discretion of IBM.                  *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms for reported release: AIX, Linux, and
  Windows.
  Platforms fixed: AIX, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels