IT42500: BACKUP-ARCHIVE CLIENT GUI RESTORE PANEL DOES NOT DISPLAY SPECIFIC DIRECTORY OF AN NDMP (NAS) BACKUP.

APAR status

• Closed as program error.

Error description

• The Spectrum Protect Backup-Archive client GUI restore panel
  may not display specific directories from an NDMP (NAS) backup.
  
  The missing directory is listed in the QUERY TOC server
  administrative command but the client GUI does not show the
  same directory.
  
  The client dsmerror.log file shows the following error :
  
  ANS5250E An unexpected error was encountered.
   IBM Spectrum Protect function name : transSrvAttribDep
   IBM Spectrum Protect function      :
     Unknown Windows depedendent attribute format '0xE4'
   IBM Spectrum Protect return code   : 287
   IBM Spectrum Protect file          :
     ..\..\common\winnt\psattrib.cpp (711)
  
  IBM Spectrum Protect Versions Affected:
  IBM Spectrum Protect Backup-Archive Windows client 8.1
  
  Additional Keywords:
  TS007932432
  

Local fix

• Use the RESTORE NODE server administrative command to restore
  the needed objects.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect backup-archive client 8.1.0.0 -         *
  * 8.1.17.2 on Microsoft Windows                                *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See "ERROR DESCRIPTION"                                      *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in level 8.1.19.0. Note that until the *
  * fixing level is available, this information is subject to    *
  * change at the discretion of IBM.                             *
  ****************************************************************
  

Problem conclusion

• After the fixing level is installed, all available directories
  should be displayed in the RESTORE NAS file restore GUI tree,
  with correct attributes.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• dsmagent
  

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels