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IT42301: VMWARE BACKUPS HANG: ALL ACTIVE VMS ARE IN INITIAL STAGE OR WAITING FOR AVAILABLE STREAMS

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • IBM Spectrum Protect Plus Vmware Backups, hang with the message
    below, repeated within the Job Log.
    
    
    INFO,<timestamp> EDT,2,CTGGA2406,There are no active storage
    streams  all active vms are in initial stage or waiting for
    available streams.
    
    
    IBM Spectrum Protect Plus Versions Affected:
    IBM Spectrum Protect Plus 10.1.12
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level 10.1.12                      *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply the fixing level when available. This problem is       *
    * currently projected to be fixed in IBM Spectrum Protect Plus *
    * level 10.1.13. Note that this is subject to change at the    *
    * discretion of IBM.                                           *
    ****************************************************************
    

Problem conclusion

  • A change to add certificate validation to vCenter integration
    resulted in the "Maximum number of VM?s to process concurrently
    per ESX server" getting reset to an invalid value of 0. This can
    cause backup job to hang indefinitely. A change was made to
    prevent this from happening on future upgrades. For registered
    vCenters already affected, user can reset this value to the
    default of 3, or whatever the previous value was.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT42301

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A1A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-10-20

  • Closed date

    2022-11-17

  • Last modified date

    2022-11-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • Hypervis VMware
    

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A1A","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
01 February 2024