IBM Support

IT42215: /DATA DIRECTORY FILLS UP RAPIDLY OVER TIME

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • IBM Spectrum Protect Plus uses MongoDB as an internal database.
    This database stores its persistent data in /data/mongo/.
    In IBM Spectrum Protect Plus 10.1.12 and earlier, the /data
    directory continues to fill up over time, causing disk space on
    the /data mount point to be exhausted. This disk space increase
    is caused by the job log collection in MongoDB filling up, which
    causes the WiredTiger (.wt) file stored in /data/mongo/
    corresponding to the job log collection to grow and consume all
    of the space in the /data directory.
    
    This issue can also cause the following:
    
    - Slow loading of job logs in the user interface
    - Slow downloads of job logs for a completed job
    - High memory usage for the mongod service
    - High CPU uage for the mongod service
    - virgo service not starting due to mongod building indices
    - beam.smp process consuming 100% of CPU
    - Abnormally long catalog backup jobs (in terms of job run time)
    - Abnormally large catalog backups (in terms of disk space
    consumed)
    
    Affected Versions: IBM Spectrum Protect Plus 10.1.1 to 10.1.12,
    inclusive.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level 10.1.1, 10.1.12, 10.1.3,     *
    * 10.1.4, 10.1.5, 10.1.6, 10.1.7, 10.1.8, 10.1.9, 10.1.10,     *
    * 10.1.11, and 10.1.12                                         *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply the fixing level when available. This problem is       *
    * currently projected to be fixed in IBM Spectrum Protect Plus *
    * level 10.1.12.2 and 10.1.13. Note that this is subject to    *
    * change at the discretion of IBM.                             *
    ****************************************************************
    

Problem conclusion

  • IBM Spectrum Protect Plus 10.1.12.2 and 10.1.13 includes a fix
    that ensures that non-viewable entries are no longer added to
    the JOBLOG collection in MongoDB. These fixes also include a
    global preference ("Compact job logs") that can be enabled that
    will instruct the maintenance job to remove existing
    non-viewable JOBLOG entries and compact the JOBLOG collection
    the next time the maintenance job is run.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT42215

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A1C

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-10-05

  • Closed date

    2022-11-10

  • Last modified date

    2022-11-10

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A1C","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
01 February 2024