IT42078: TAPE IS NOT MARKED UNAVAILABLE WHEN A HARDWARE ERROR OCCURS WITH MESSAGE ANR8944E AND CODES KEY=03 ASC=09 ASCQ=00

8.1.17.000-IBM-SPOC-WindowsX64
8.1.17.000-IBM-SPOC-Linuxx86_64
8.1.17.000-IBM-SPOC-Linuxs390x
8.1.17.000-IBM-SPOC-LinuxPPC64le
8.1.17.000-IBM-SPOC-AIX
8.1.17.000-IBM-SPSRV-WindowsX64
8.1.17.000-IBM-SPSRV-Linuxx86_64
8.1.17.000-IBM-SPSRV-Linuxs390x
8.1.17.000-IBM-SPSRV-Linuxppc64le
8.1.17.000-IBM-SPSRV-AIX
8.1.16.100-IBM-SPSRV-WindowsX64
8.1.16.100-IBM-SPSRV-Linuxx86_64
8.1.16.100-IBM-SPSRV-Linuxs390x
8.1.16.100-IBM-SPSRV-Linuxppc64le
8.1.16.100-IBM-SPSRV-AIX
8.1.15.100-IBM-SPSRV-WindowsX64
8.1.15.100-IBM-SPSRV-Linuxx86_64
8.1.15.100-IBM-SPSRV-Linuxs390x
8.1.15.100-IBM-SPSRV-Linuxppc64le
8.1.15.100-IBM-SPSRV-AIX

APAR status

• Closed as program error.

Error description

• If IBM Spectrum Protect server reports the following type of IO
  error when using a tape volume, the tape should be dismounted
  and updated as unavailable:
  ANR8944E A hardware or media error occurred on drive DRIVEX
  (/dev/rmt2) with volume VOL001, OP=FLUSH,error number= 110,
  CC=0, KEY=03, ASC=09, ASCQ=00,~SENSE=F0.00.03.00.00.00.00.58.00
  .00.00.00.09.00.86.0A.58.55.00.00.00.03.01.31.08.6E.90.01.C0.B9
  .10.23.42.50.12.1F.AB.58.25.23.3D.58.25.00.47.00.00.59.48.32.02
  .F0.F3.13.00.00.00.02.52.F6.13.07.29.34.00.50.2E.40.18.20.20.00
  .43.38.45.20.20.20.20.00.A0.43.4A.D1.F1.F0.F0.F1.F4.C1.00.00.3F
  .04.71.01,~Description=Anundetermined error has occurred). For i
  code descriptions, see the IBM Spectrum Protect documentation.
  
  The dismount is performed  but the volume is not updated as
  unavailable. This may cause the same problem to happen again
  later.
  
  IBM Spectrum Protect Versions Affected: V8.1 on all supported
  platforms
  
  Additional Keywords: TS008454697 GRC_HARD_MEDIA_FAULT
  GRC_MEDIA_FAULT
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Spectrum Protect server users of tape volumes.       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available.                           *
  * This problem is currently projected to be fixed in levels    *
  * 8.1.15.100, 8.1.16.100, and 8.1.17.                          *
  * Note that this is subject to change at the discretion of     *
  * IBM.                                                         *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platform: AIX, Linux, and Windows
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels