IT41990: GROUP MEMBERS/RELATED RESOURCES NOT DISPLAYED IN THE DETAIL PANEL (GROUP MEMBERS LOST)

APAR status

• Closed as program error.

Error description

• Storage Insights groups have been observed to lose
  members/details, resulting in the following message being
  displayed displayed when trying to view said groups:
  BPCUI0032E
  Oops something wrong happened on our end. We did not receive any
  data for the request. Error code: TSS:500.
  Reference ID: xxxxxxxxxxxxxxxx
  ____________________________________________________
  The defect is against component: 5608TPCSI
  Server/Manager build/release: 5.4.x
  Problem as described by customer:  BPCUI0032E Error when opening
  General Group
  Initial customer impact (low/med/high): med
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users utilizing Groups                  *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Storage Insights groups have been observed to lose           *
  * members/details, resulting in the following message          *
  * being displayed displayed when trying to view said           *
  * groups:                                                      *
  *                                                              *
  * BPCUI0032E                                                   *
  * Oops something wrong happened on our end. We did not         *
  * receive any data for the request. Error code: TSS:500.       *
  * Reference ID: xxxxxxxxxxxxxxxx                               *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 3Q23   [ 54X-IBM-SI ]
  ( release target 3Q 2023 / September )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels