IT41988: POTENTIAL MEMORY LEAK/ABEND DURING OFFSITE RECLAMATION OF COPY STORAGE POOL WITH CONTAINER DATA (SD-COPY DATA)

8.1.17.000-IBM-SPOC-WindowsX64
8.1.17.000-IBM-SPOC-Linuxx86_64
8.1.17.000-IBM-SPOC-Linuxs390x
8.1.17.000-IBM-SPOC-LinuxPPC64le
8.1.17.000-IBM-SPOC-AIX
8.1.17.000-IBM-SPSRV-WindowsX64
8.1.17.000-IBM-SPSRV-Linuxx86_64
8.1.17.000-IBM-SPSRV-Linuxs390x
8.1.17.000-IBM-SPSRV-Linuxppc64le
8.1.17.000-IBM-SPSRV-AIX
8.1.16.100-IBM-SPSRV-WindowsX64
8.1.16.100-IBM-SPSRV-Linuxx86_64
8.1.16.100-IBM-SPSRV-Linuxs390x
8.1.16.100-IBM-SPSRV-Linuxppc64le
8.1.16.100-IBM-SPSRV-AIX
8.1.15.100-IBM-SPSRV-WindowsX64
8.1.15.100-IBM-SPSRV-Linuxx86_64
8.1.15.100-IBM-SPSRV-Linuxs390x
8.1.15.100-IBM-SPSRV-Linuxppc64le
8.1.15.100-IBM-SPSRV-AIX

APAR status

• Closed as program error.

Error description

• During the reclamation of offsite copy storage pool volumes
  containing data copied via a copy storage rule, a memory leak
  can occur if one or more bitfiles cannot be successfully
  retrieved from the container storage pool. Over a period of
  time, the memory leak can result in a server abend or cause the
  host machine to become unresponsive.
  
  Customer/Support Diagnostics:
  If affected by this problem, the output from the SHOW ALLOC
  command will show continued memory allocations by the
  bfGetSubBitFilesForAggregate() and/or sdTransferBitFile()
  functions, similar to the output below:
  
  bfutil.c line  2485:    31826 entries for     456993344 bytes
  (bfGetSubBitFilesForAggregate) thread 2110()
  sdrtrv.c line  1850:    27548 entries for    2429537440 bytes
  (sdTransferBitFile) thread 2110()
  
  As more offsite reclamation operations are performed, the number
  of memory allocations and the amount of allocated memory, will
  continue to increase for one or both of these functions.
  
  IBM Spectrum Protect Versions Affected:
  IBM Spectrum Protect Server 8.1.11.000 and higher on all
  supported platforms
  

Local fix

• Bring the reclamation-eligible copy storage pool volumes onsite
  and perform MOVE DATA operations against these volumes to
  reclaim unused space.
  
  - or -
  
  Periodically restart the Spectrum Protect server instance to
  release any memory allocated by the functions listed above.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Spectrum Protect server users.                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in levels  8.1.15.100, 8.1.16.100 and  *
  * 8.1.17. Note that this is subject to change at the           *
  * discretion of IBM.                                           *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms for reported release:  AIX, Linux, and
  Windows.
  Platforms fixed:  AIX, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels