IBM Support

IT41942: DATA COLLECTOR MESSAGE.LOG FILES ARE EMPTY AND CONTAIN NO RECORDS

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APAR status

  • Closed as program error.

Error description

  • Some of the SI Data Collector logs message.log files are empty
    and contain no useful data for troubleshooting DC issues.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Storage Insights support users reviewing the Data        *
    * Collector logs                                               *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Some of the SI Data Collector logs message.log files         *
    * are empty and contain no useful data for troubleshooting     *
    * Data Collector issues.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is targeted for the following release:
    
    IBM Storage Insights 3Q23   [ 54X-IBM-SI ]
    ( release target 3Q 2023 / September )
    
    The target dates for future releases do not represent a formal
    commitment by IBM. The dates are subject to change without
    notice.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT41942

  • Reported component name

    STORAGE INSIGHT

  • Reported component ID

    5608TPCSI

  • Reported release

    54X

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-09-02

  • Closed date

    2023-06-05

  • Last modified date

    2023-06-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STORAGE INSIGHT

  • Fixed component ID

    5608TPCSI

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSQRB8","label":"IBM Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X","Line of Business":{"code":"LOB69","label":"Storage TPS"}}]

Document Information

Modified date:
13 January 2026