IT41718: CLOUD DATA LOCK DOES NOT EXTEND LOCK ON CONTAINERS WITH VALID EXTENTS ON WINDOWS

8.1.15.100-IBM-SPSRV-WindowsX64
8.1.15.100-IBM-SPSRV-Linuxx86_64
8.1.15.100-IBM-SPSRV-Linuxs390x
8.1.15.100-IBM-SPSRV-Linuxppc64le
8.1.15.100-IBM-SPSRV-AIX
8.1.16.000-IBM-SPCMS-WindowsX64
8.1.16.000-IBM-SPCMS-WindowsI32
8.1.16.000-IBM-SPCMS-Linuxx86_64
8.1.16.000-IBM-SPOC-WindowsX64
8.1.16.000-IBM-SPOC-Linuxx86_64
8.1.16.000-IBM-SPOC-Linuxs390x
8.1.16.000-IBM-SPOC-LinuxPPC64le
8.1.16.000-IBM-SPOC-AIX
8.1.16.000-IBM-SPSRV-WindowsX64
8.1.16.000-IBM-SPSRV-Linuxx86_64
8.1.16.000-IBM-SPSRV-Linuxs390x
8.1.16.000-IBM-SPSRV-Linuxppc64le
8.1.16.000-IBM-SPSRV-AIX

APAR status

• Closed as program error.

Error description

• On Windows cloud storage pools with cloud data lock enabled will
  not extend locks on containers that have valid extents. The
  container object in the object storage will have the lock
  expire.
  
  Customer/L2 Diagnostics:
  The QUERY CONTAINER will show containers with valid extents with
  Cloud Lock Expiration dates that have passed. In addition, the
  FFDC log will show entries such as:
  [07-07-2022 15:48:55.581][ FFDC_GENERAL_SERVER_ERROR ]:
  (jvm.c:1900) com.tivoli.dsm.cloud.api.ProviderIBMRetry
  handleException
  com.ibm.cloud.objectstorage.services.s3.model.AmazonS3Exception
  The specified key does not exist. (Service: Amazon S3; Status
  Code: 404; Error Code: NoSuchKey; Request ID:
  718e66c3-db8c-42e1-8e17-459b29b50035; S3 Extended Request ID:
  null; Proxy: null) HTTP Status Code: 404
  
  Note: the class names will be those shown above or could be
  slightly different.
  
  
  IBM Spectrum Protect Versions Affected: 8.1.15
  
  Initial Impact: Locks on valid containers will not be extended
  and expire. When a container is not protected by the lock on the
  object storage, the object could be modified or deleted by a
  third party.
  
  
  Additional Keywords:
  Cloud Data Lock, AWS Object Lock
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Spectrum Protect server users.                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in levels 8.1.15.100 and 8.1.16. Note  *
  * that this is subject to change at the discretion of IBM.     *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms for reported release:  Windows.
  Platforms fixed:  Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels